Delivery and Returns

Delivery

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At Pedal Pedal we want to make all of your purchases as simple as possible and that includes postage costs. For all UK purchases over £10 we offer a completely FREE delivery – so the price you see for our products includes postage and packing. If you want any of the other delivery methods then these and the prices are described below.

For deliveries to the EU and the Rest of the World please click here.

 

Delivery OptionsPriceTimingRestrictions
UK Standard Delivery FREE over £10 Up to 5 working days (not guaranteed) UK addresses only
UK First Class £3.00 Approx. 1-2 working days
(not guaranteed)
UK addresses only
UK Signed-for delivery* £4.00 Approx 2-3 working days
(not guaranteed)
Signature required. If you are not available to sign a card will be left by the carrier. Follow the carrier’s instructions to rearrange delivery or to collect your parcel. UK addresses only.

 

* Royal Mail UK Signed-for delivery is unfortunately only available on weekdays when your order is placed before 4pm. Weekend and Bank Holiday orders will be sent out on the next available working day.

Cycle Trainers and Wheels

Larger items like wheels and trainers are sent using selected couriers and is available on 24 or 48 hour basis, so items ordered on a 'next day' basis with a Friday despatch will not be delivered until the following Monday. If you wish to receive a weekend delivery of a larger item then please call us on 0203 176 5313 and we can arrange it for an extra £10.

Our aim is dispatch your orders within a few hours of receiving them (excluding, of course, Bank Holidays and weekends) – in fact, over 90% of orders are despatched on the same working day! If, in the unlikely event that we are awaiting delivery of your item, we would normally expect to despatch within three to five working days. If there is to be a delay we will get in touch with you as soon as we're made aware of it - either by email or with a phone call.

Returns

Any products purchased from Pedal Pedal can be returned anytime within 365 days for any reason provided that they are returned in unused and in the original product packaging. We will either refund or exchange depending on your wishes.

 Returning items is easy and free; simply send the items in a secure bag and attach the label like the one below which is sent with your original purchase. Finally take the package to your local Post Office where you will be given proof of posting.

 



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